Customer Feedback for Mobility
Donâ€™t just take our word for itâ€¦ read theseâ€¦ and give us your feedback!
"I’d like to compliment its versatile design where, once first fitted, which is a doddle anyway with a couple of screws and the hex key to go with it, the system is not enforced on you to use. You can simply slide off the clamping bar, by hand, with no tools required, and you have your regular seat belt system again. This is especially handy for the short trips to the shop where I donâ€™t particularly want to use it or remove it. Keep up the good work!"
Honda Civic Type R driver
"It was a pleasant surprise to have such good customer service. If only more companies looked after their customers as well as CG-Lock. By the way, the device does work very well IMHO."
"Have been using the CG-Lock for the past 2 days now and it’s bloody brilliant! Just come home off a 12 hour night shift and my hour drive home used to be very slouchy, but this morning it felt great being pinned to the seat. Feels weird being in a car without them now though, kind of an un safe feeling…"
"I recently lost the slide bar from my CG lock - my own fault! I contacted you to ask if you made replacement bars, expecting the answer would be “no”. The answer was “no”, but amazingly you offered to replace the whole unit free of charge. I expected nothing but got it all. That’s customer service.
I shall be buying two others now for my passenger and child seat in the back."
"My name is Tim Evans and I have lost my right leg, this makes driving a little difficult, but the discovery of the CG-LOCK has at last made an amazing difference. Now I can drive any automatic vehicle as the CG-LOCK holds my hips back into the seat and totally stops any submarining. The second unit that I purchased my son swiped to put in his car and now I can’t get it back as he swears by it for holding him in his seat for a little spirited driving.
I also find the CG-LOCK excellent when off roading and many of my friends in off roading clubs are interested as the CG-LOCK is a much cheaper alternative to a full harness and a lot simpler."
Aston Martin & Range Rover driver driver
"The service that I received from your company was absolutely first rate, I sent an e-mail during the evening of Thursday 22nd January, the replacement arrived on saturday morning (24th) and was fitted by 11am!! How fantastic is that?
In fact I did such a great job of explaining to my wife how wonderful the CG-Lock is and how it helps those with back problems as well as those who have a disability that the replacement was fitted to HER car as our 13 year old daughter has cerebral palsy and has used a 3-point harnesss for some while. No more though, with the CG-Lock fitted she is held and supported superbly - no need now for the harness anymore."
“Its now been 18 months since I started using CG-Lock in my Ford Mondeo Estate. Since then all the seatbelts have been fitted with one, so the benefits I have been enjoying are also enjoyed by the rest of the family including my 9 year old son.
Amongst the main benefits of using one of these little devices is the after-sales service. One of my CG-Locks broke (locking lever came away) a short time ago, and seeing as it was well over a year since I purchased it, I *thought* it was no longer under warranty. Well, imagine my surprise when an email from customer support landed in my inbox not only apologising for the broken unit, but a replacement would be sent to me free of charge!! No argument, No fuss!! No quibble!! Their policy is simple: DELIGHT CUSTOMERS. Well, I am more than delighted. The after-sales support is quite simply stunning and professional.
Several days later, my replacement CG-Lock arrived in the post as promised and was promptly fitted in the car. THANK YOU CG-Lock. A superb company to deal with. A superb product to use.”
“Absolutely brilliant. Thanks. What a refreshing change to receive such incredibly fast and superb customer service, well done!”
“The CG-Lock does all we thought it would IF the client has a normal spinal structure. Where someone has full contact with the seat back it REALLY works. It has been used right across the age range and helps with back pain, seating balance (re: spinal injuries and amputees), and stable point of reference (conditions where coordination is an issue e.g. Cerebral Palsy).”
Fleet Supervisor and Driving Assessor at the North Wales Mobility & Driving Assessment Centre
“If you had glued me to the seat it would not have been as good. BLOODY MARVELOUS.”
Disabled driver, RR defensive & offensive driving course (BAF) certified. Rally driver. LR Disco 300TDI & 406 Executive Est.
“I had not been able to drive a car for over 3 years due to having an unstable upper body in a moving vehicleâ€¦ but as soon as my hips were secured, I was able to drive again, liberating me from 3 years of no driving! I am sure this little device will help lots of people like myself”
Bi-lateral above knee amputee
“For those who have problems staying upright, this product can be a great deal of help and can make it much safer to ride in the vehicle. It can also make it much more comfortable.”
International Center for Disability Resources on the Internet (US site) Staff
“After trying a seat belt fixing (of the CG-Lock) it made me realise how many times I can become unbalanced while driving everyday. At first it felt peculiar to have the seat belt tighter around my seat but once I started driving it was not noticeable, I found it easier than usual to make turns because I felt comfortable in my seat and did not need to worry about my legs or hips twistingâ€ť. Andrew added â€śIt really does help with getting stable in the carâ€¦and from stability comes confidence. We are still testing the CG-Lock to get a better idea of which kind of disability will gain the most benefit from the CG-Lock, but the results so far are very encouraging. For individuals with certain types of disabilities, the CG-Lock can make a huge difference”
Amy who has Cerebral Palsy
“I have a Motability Honda Jazz with hand control adaptation: since having the CG lock fitted I find that I sit more securely in my seat and am more in control of the steering hand ball, have more confidence with the push pull and have a lighter touch on the controls which is less tiring.”
“Since I was 18, I always felt like I was driving on ice and had limited control of my car. Even just riding was a pain. Now, with the CG-Lock, I have control, feel safer and more comfortable. I donâ€™t fall over anymore.”
Doug Heir, Esq.
Doug is an Attorney, Past President National Spinal Cord Injury Association, 67 time National Champion, a 32 time Olympic, Paralympic, & World Champion, Winner Of More Gold Medals Than Any Man On Earth, motivational speaker, & author.