Returns Policy

To return your CG-Lock for any reason, please download, print out and complete the CG-Lock return form. Lap Belt Cinch Europe Ltd offer a full refund for any CG-Locks returned within 30 days of purchase. Refunds or replacements after 30 days will be at the discretion of Lap Belt Cinch Europe Ltd. Broken devices will usually be replaced.

  1. Complete the form as directed. Note: the information MUST be easy to read to avoid delays.
  2. Pack the CG-Lock and the completed Return Form in an appropriate package, box or container. To ensure swift replacement please apply sufficient postage, obtain a delivery confirmation receipt for your own protection, and insure the package. We can not be responsible for lost or undelivered returns.
  3. Address the package, box or container to:

    CG-Lock Returns
    The Annexe
    Barrettstown Farm Manor
    Oving Road
    Whitchurch
    Aylesbury
    BUCKS
    HP22 4ES

Return Processing Procedure

  1. Your return will be processed under the applicable “Guarantee” Policy provision.

  2. You will receive your refund or replacement CG-Lock within 2-3 weeks.

  3. In the unlikely event that you do not receive your refund or replacement in 3 weeks, contact us.